Petalz Mosaic Inc. Privacy Policy & Commitment to Child Safety Effective Date: October 1st, 2024
1. Introduction
Petalz Mosaic (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (https://petalzmosaic.com) and our mobile applications (the “App”) available on the Apple App Store and Google Play Store. By accessing or using Petalz Mosaic, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
2. We may collect the following categories of information:
a. Information You Provide to Us
· Account information: such as your name, email address, and contact details when you register or communicate with us.
· User content: including photos, videos, comments, and messages shared within your private family network.
· Support inquiries: any information you provide when you contact our support team.
a. Information Collected Automatically When you use the Petalz Mosaic website or app, we may automatically collect:
· Device information: such as hardware model, operating system, and unique device identifiers.
· Usage data: including app interactions, crash logs, and performance metrics.
· Cookies and similar technologies: used to enhance user experience, remember preferences, and analyze traffic patterns.
a. Information from Third-Party Services
· If you choose to connect Petalz Mosaic with third-party accounts (such as Apple, Google, or Facebook for authentication), we may receive limited profile information subject to your consent.
3. How We Use Your Information We use collected information to:
· Provide, operate, and maintain our app and website
· Deliver content shared among family members within the Petalz Mosaic network
· Improve user experience, performance, and reliability
· Communicate with you regarding updates, new features, and support
· Ensure security, detect fraud, and prevent misuse
· Comply with legal obligations
4. Legal Basis for Processing
(if applicable) Where required by law (e.g., in the EU/EEA), we process personal data only when:
· You have given consent,
· Processing is necessary for performance of our services,
· Processing is required for compliance with a legal obligation, or
· It is in our legitimate interest (e.g., app improvement and fraud prevention).
5. How We Share Information
We do not sell or rent personal information. We may share information only with:
· Service providers who support our operations (e.g., cloud hosting, analytics, Firebase).
· Legal authorities if required to comply with applicable laws or lawful requests.
· Family network participants within your Petalz Mosaic “POD,” as determined by you. All service providers are contractually bound to safeguard your data and use it only for authorized purposes.
6. Data Retention
We retain personal information for as long as your account is active or as needed to provide our services. When your account is deleted, associated content and personal data are securely removed or anonymized, unless retention is required by law.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your information.
8. Your Rights Depending on your location, you may have the right to:
· Access and receive a copy of your personal data
· Request correction or deletion of your data
· Withdraw consent for processing
· Object to or restrict certain uses of your data To exercise these rights, contact us at privacy@petalzmosaic.com.
8. Children’s Privacy
Petalz Mosaic is intended for use by families, including seniors. We do not knowingly collect personal information from children under 13 (or applicable minimum age in your jurisdiction) without parental consent.
9. International Transfers
If you access Petalz Mosaic from outside Canada, please note that your information may be processed in countries where data protection laws differ from your own.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational or legal changes. The revised policy will be posted on our website with an updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: support@petalzmosaic.com Petalz Mosaic Corporation Calgary, Alberta, Canada
Petalz Mosaic — Our Commitment to Child Safety
Effective Date: October 1st, 2024
We care deeply about protecting children and keeping our community free from any form of harm or exploitation.
1. Our Promise
Petalz Mosaic is a closed social network which inherently protects children. We have zero tolerance for any kind of child sexual exploitation, or endangerment.
We’re committed to:
· Keeping our platform free from harmful or inappropriate content.
· Protecting young users and their privacy.
· Taking quick and serious action if anyone tries to misuse our app.
2. What’s Not Allowed
We do not allow:
· Any sexual or exploitative content involving minors (including photos, art, messages, or comments).
· Grooming, sextortion, or attempts to contact minors in unsafe ways.
· Sharing or requesting private information from minors for inappropriate purposes.
If we discover any such content, it will be immediately removed and reported to the proper authorities.
3. How We Keep the App Safe
· We at Petalz Mosaic certify that we take appropriate action, including but not limited to removing CSAM, after obtaining actual knowledge of it.
· We cooperate with law enforcement when needed to protect children and prevent abuse.
4. Following the Rules
Petalz Mosaic follows:
· Google Play’s Child Safety Standards Policy
· Tech Coalition’s Best Practices for Combating Online CSEA
· Applicable child protection laws (like COPPA and GDPR-K)
We stay up-to-date with evolving safety laws and best practices to keep our users protected.
5. Child Safety Contact
If you ever need to reach us about a child safety concern, please contact:
Child Safety Officer: Jessica Greff
Email: jessica@petalzmosaic.com
We’ll respond within 24–48 hours to any safety-related messages.